A year ago, Tara Jones, an Amazon warehouse worker in Oklahoma, cradled her newborn, glanced over her pay stub on her phone and noticed that she had been underpaid by a significant chunk: $90 out of ...

In August, Amazon rolled out a new system to help its warehouse workers connect with a human — rather than a chatbot — when they had questions about things like time cards or time off. Amazon’s goal?

“Ninety-eight percent of everything’s going great — people are having the right experiences,” said Amazon HR leader Ofori Agboka. That sounds amazing. A lot of us would be thrilled to have 98 percent ...

Amazon is the country’s second-largest private employer. And while the company is known to customers for delivering packages quickly and generally accurately, new reporting from The New York Times ...

An email sent to Jeff Bezos from an Amazon worker who was on leave triggered an internal investigation that exposed flaws with the company’s payroll system, The New York Times reported. Tara Jones, an ...

Disgruntled Amazon corporate employees are reportedly devastated after a top human resources executive shot down an internal petition that asked the tech giant’s leaders to nix its return-to-office ...

EVERETT, Wash. — Diana Cuervo moved to Everett all the way from Brooklyn to take a job with one of the world’s most successful companies. But she says success at Amazon's Everett distribution plant ...

Amazon is currently the second-largest private employer in the U.S., and it could become the largest in a few years. But a new investigation by the New York Times raises significant questions about ...

NBC News has published a great report on the struggles Amazon employees face trying to get tested for COVID after the company stopped onsite testing last summer, and the HR quagmire they could end up ...

This as-told-to essay is based on a conversation with Amy Lentz, the Chief People Officer at Toms and founder of Hack Your HR in Los Angeles. It has been edited for length and clarity. I've been the ...