From amping up staffing by the thousands, to launching new initiatives to meet the surge in demand, companies such as Amazon are making changes to its operations as the busiest time of year rolls out.

Amazon Prime’s return policy is, without exaggeration, the reason I’ve been a member for nearly 10 years. It’s a cornerstone of the Prime membership’s value proposition, primarily because it removes ...

Amazon is giving shoppers extra flexibility this holiday season with a new, extended return policy now in effect. For the 2025 holiday season, most items purchased on Amazon between Friday, Nov. 1, ...

Amazon has quietly started a new doorstep return service where customers don’t have to leave their homes to send back products. The service first began during the summer, but Amazon has not mentioned ...

Wondering where to drop off your Amazon returns now that your local Kohl's is closing down? We've got you covered. By April 2025, Kohl's will close 27 of its most under-performing locations in the U.S ...

Some shoppers now see a USPS doorstep-pickup as an Amazon return option—schedule a free pickup, print a label, box it, and USPS grabs it Amazon’s label-free, box-free drop-offs (Whole Foods, UPS Store ...