Artificial intelligence has infiltrated just about every component of the CRM technology stack, and outbound call centers are now starting to benefit from it as well. AI-driven answering machine ...

Broadband is available in most areas these days, but there are still places where dialup is the only solution. And, of course, if you are on the Internet and you get a phone call, they get a busy ...

For those who grew up with a cell phone in their hand, it might be difficult to imagine a time where the phone wasn’t fully integrated with voicemail. It sounds like a fantastical past, yet at one ...

Messenger is rolling out a host of new features with its latest update! Highlights include an answering machine, AI-generated wallpapers, improved call quality, and Siri integration. Although ...