There is no defined timeframe for when patient care is needed most. At times, patients may need to reach their provider's office after hours for pressing concerns that require prompt responses.

Start-ups in the AI agent market for healthcare have raised tens of millions of dollars of new funding in recent weeks as ...

Historically, supporting after-hours care has been a significant challenge for healthcare practices. Whether it’s hiring additional staff to manage after-hours patient calls or addressing messages and ...

Hello Patient, a conversational AI company, has raised $22.5 million in Series A funding, which it will use to scale to more healthcare organizations and grow its product, it announced on Thursday.

Patients call your hospital for a wide variety of reasons, especially if you have an 800 number that routes to a patient call center. But no matter why they call – whether it’s a medical emergency or ...