Delightful a device as the iPod may be, there are times when it won’t cooperate. Here are the symptoms and cures for the iPod’s most common problems: Symptom: The iPod won’t start up. Cure 1: Check ...

We published a report last week about the release of Apple's new MobileMe Gallery app for the iPhone and iPod Touch. Now shortly after that, Apple has released a series of knowledge base articles that ...

We recently published an excerpt from Macworld’s iPod and iTunes Superguide called Soothing a Troubled iPod. In that excerpt and ebook I outline the basics for dealing with an uncooperative iPod. But ...

Mac OS X 10.2.6 represents not only one of the quickest release turnovers from Apple, but also one of the fastest responses by virtually any OS developer to a major flaw - in this case repeated kernel ...

Owners of iPods who receive replacement iPod devices from Apple repair processes will no longer receive devices bearing engraving, with only non-engraved models being dispatched to customers without ...