A reminder for seniors to receive their flu shots went awry when Tufts Health Plan mixed up the times for the automated phone calls to be delivered, according to The Patriot Ledger. The Watertown, ...

A coroner has called for a prison to be able to monitor unusual phone activity after an inmate tried to reach his partner 61 ...

Making manual phone call reminders to patients prior to their appointment was more effective in reducing nonattendance than sending automated reminders, according to a study published in the Journal ...

You can ignore calls marked Spam Risk or take additional steps to block those calls. Here's what you need to know.

Have you ever found yourself repeating the words "speak to a human please" while on the phone with customer service? If so, you're among the roughly 70% of Americans who find interacting with ...

As tech firms compete to build up an all-in-one restaurant management platform, features like back-office AI and phone ...

Elizabeth Cox was a bit dismayed when she received the first automated call Friday about the electricity being disconnected all day Tuesday for planned upgrades in her Palmer Township neighborhood.

Netcraft, the global leader in brand protection and threat disruption, today announced the launch of a new solution to help protect organizations' customers from scam texts and phone calls that ...

A critical 911 system failure left dispatch centers across Central California flying blind for hours Monday night, unable to see the location data and phone numbers of those calling for help. “911 ...