No Jitter

Avaya, Cisco, Social Media and Contact Centers

The Cisco social media appliance is expected to be made available this November, while the Avaya gateway can be ordered now for custom, professional services-related projects. Following up on Sheila ...
Destination CRM

Avaya Adds to Its Aura Contact Center Suite

Avaya today released three new contact center applications that tie into the Avaya Aura Contact Center Suite. These applications are designed to help businesses create competitive advantage through ...
Nasdaq

CORRECTING and REPLACING MULTIMEDIA Avaya Positioned by Aragon Research as Leader in Intelligent Contact Center Solutions for 2nd Consecutive Year– Citing Strength in Cloud ...

AVAYA POSITIONED BY ARAGON RESEARCH AS LEADER IN INTELLIGENT CONTACT CENTER SOLUTIONS FOR 2ND CONSECUTIVE YEAR– CITING STRENGTH IN CLOUD, AI DELIVERING EXCEPTIONAL CUSTOMER EXPERIENCE Avaya Identified ...
Business Wire

Avaya Forum on Contact Tracing Includes CDC, National Academy for State Health Policy and Other Public Health Leaders – Sharing Solutions and Insight to Help Communities ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--Avaya Holdings Corp. (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, will present a Virtual Contact Tracing ...
No Jitter

Avaya Goes to Infinity and Beyond

On Tuesday, Avaya launched its Avaya Infinity Platform. Over the past year and more, Avaya has largely focused itself around its top 1,500 customers which include large enterprises and public sector ...