We're seeing increased use of virtualization, license entitlements bundled with other license procurements, and the maturation of the roadmap to integrate Nortel products into the Avaya portfolio.

BANGKOK, THAILAND--With software and services now accounting for the bulk of its revenue, Avaya says it is well on its way to becoming a software-driven player, but dismisses suggestions it is ...

Avaya has unveiled a set of new software and cloud-based services, which makes it possible to embed collaboration capabilities into other applications. Avaya has unveiled a set of new software and ...

“A couple of years ago we really did position our portfolio to more of a cloud consumption, recurring revenue, AI-oriented technology portfolio … We’re more than poised to take advantage of this ...

ANAHEIM, CA--(Marketwired - May 29, 2013) - Tone Software Corporation, a leading provider of comprehensive voice quality and UC monitoring and management software for converged telecommunications and ...

As you might expect, video conferencing and business messaging companies are working on different ways to help people and businesses cope with the extended work-from-home and quarantine restrictions ...

Google and Avaya are chasing companies seeking to install or upgrade call center systems, promising them easier and more affordable deployments via Chromebooks and a WebRTC interface to the Avaya ...

Avaya this week announced plans to acquire Ubiquity Software, a maker of SIP-based applications and software development tools, for around $144 million. Avaya this week announced plans to acquire ...

Lucent Technologies spinoff Avaya said Thursday it will acquire software maker Quintus for $30 million. Quintus, which also filed for bankruptcy protection Thursday, makes customer-relationship ...

US-based Avaya has acquired Agile Software NZ, the developer of Avaya's Contact Center Express system. By acquiring Agile Software NZ, Avaya gains full ownership and control of the Contact Center ...

Looking to solidify its dominance in the business communications market, Avaya on Wednesday unveiled a tablet device and new software designed to unite phone calls, instant messages and video ...

Networking and collaboration vendor Avaya declared bankruptcy on Thursday, calling the move part of its transition from a hardware to a software and services company. Avaya emerged from Lucent ...