Telecom provider CenturyLink left a couple in Oregon without landline phone service for two months, then sent a bill for $239. CenturyLink customer Kirstin Appel and her husband live in Banks, a city ...

HALIFAX COUNTY, Va. (WSET) — As Rogers Martin's phone rang in her home, she was reminded that just a few days ago, that wasn't possible. "My services was out for 20 days," Martin said. She wasn't the ...

CenturyLink customers in Essex may soon see a stop-gap solution to outages and poor phone service there, but the plan proposed by the telecommunications giant raises as many questions as it answers.

N.C. (WITN) - An Eastern Carolina community that went without phone service for nearly a month is able to take calls again. A CenturyLink spokesperson said a technical issue caused a phone outage and ...

Nancy Tomhave, who lives in St. Paul’s Hayden Heights neighborhood, won’t be taking calls from some loved ones on Thanksgiving, and not for lack of trying. Carolyn Ross, who lives across the city near ...

CenturyLink landlines with no dial tone, no ring, and no service. It happened to Vicky Ethen’s 97-year-old father, Otis, last June. So, she called the Louisiana-based carrier for help. “It was down, ...

After receiving years of sub-par phone service from CenturyLink, the residents of Essex are asking if they will once again be forgotten in the state’s recently announced “solution” to the problem. At ...

BOISE, Idaho (AP) — Idaho’s regulated phone companies are getting more time to respond to outages and won’t face financial penalties for taking too long to get the lines back up and running. The Idaho ...

OMAHA, Neb. (WOWT) - Several homeowners in a southwest Omaha neighborhood have been frustrated since early Saturday morning. They say that’s when their CenturyLink internet and landline phones went ...

PLYMOUTH, Minn. — A metro family is demanding answers after a prolonged phone service outage has left their 95-year-old mother cut off from her children. The trouble began Last Thursday, Oct. 9, when ...

Jan. 13—Kim Minkoff is one of dozens of people who live east of Astoria who say they have been without phone and internet service since an icy winter storm in late December. Thousands of homes, ...