TMCnet

Cisco Unveils Advanced AI-Powered Webex Contact Center Solutions and Industry Integrations

Cisco is expanding the Webex ecosystem by launching Webex Contact Center and Webex Calling in new markets. Locally hosted ...
CRN

Annese CEO: Acquisition By ConvergeOne Brings Cisco Call Center Capability, More Support For Bigger Customers

ConvergeOne's acquisition of solution provider Annese & Asssociates Tuesday allows both companies to expand their foothold in key regions of the U.S. Clifton Park, N.Y.-based Annese, No. 226 on the ...
Business Wire

ePlus Implements Cisco Contact Center as Foundation for Rowan University COVID Vaccine Distribution

HERNDON, Va.--(BUSINESS WIRE)--ePlus inc. (NASDAQ NGS: PLUS – news) today announced that it has successfully implemented a cloud-based Cisco call center solution that helped clear the way for Rowan ...
CMS Wire

Cloud Disruption in the Call Center

The $22-billion call center market — dominated by legacy solutions from Avaya, Cisco Systems and Genesys — is ripe for disruption. Of the estimated 14.5 million call center agents worldwide, 95 ...

CallTower Adds CRM Integration and Comprehensive Analytics Solutions to Webex Calling by Cisco

Empowering Webex users with seamless CRM integration and advanced analytics for improved productivity and insightsSALT LAKE CITY, UT, ROCHESTER, NY, MONTREAL, QC, LONDON, Oct. 01, 2025 (GLOBE NEWSWIRE ...
The Globe and Mail

ePlus Implements Cisco Contact Center as Foundation for Rowan University COVID Vaccine Distribution

ePlus inc. (NASDAQ NGS: PLUS – news) today announced that it has successfully implemented a cloud-based Cisco call center solution that helped clear the way for Rowan University in New Jersey to ...