It was an interesting year for the world’s largest networking vendor. Cisco Systems Inc. put up record revenue and earnings despite a highly volatile macro environment affected by wars, social issues, ...

John Breeden II is an award-winning reviewer with more than 20 years of experience covering technology. Follow him on Twitter @TheLabGuys. Office phones have come a long way in a relatively short time ...

Forbes contributors publish independent expert analyses and insights. I write about disruptive companies, technologies and usage models. This week is Cisco's turn to take over Las Vegas, with Cisco ...

Alexandria Technical & Community College in Alexandria, Minn., recently switched from a traditional, on-premises phone system to a cloud-based phone system that allows instructors and staff to make ...

In addition to doing away with bulky hardware and unnecessary wiring, cloud phone systems also come with features like auto attendant tools and AI-powered call recaps. — Getty Images/Maskot Despite ...