It's supposed to make counting your loose change both convenient and easy, but an Action News investigation is calling into question the accuracy of some coin counting kiosks. Armed with hundreds of ...

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TD Bank, the state’s fourth-largest by assets, has coin counting machines in 1,113 of its branches, which range from Maine to Florida. About 97 of those are in Massachusetts. Every time TD opens a new ...

Small change can lead to big headaches, especially when businesses try to nickel-and-dime their customers. When one customer was displeased with their options for getting change, they decided to pay ...

BOSTON (CBS) - Change-counting machines seem as quaint as dialing a rotary telephone, but they're making a comeback with some banks whose executives see them as a way to get people into branches and ...

BOSTON (CBS) - A New York man has filed a class action lawsuit against TD Bank, claiming he was cheated twice by their Penny Arcade coin counting machines for a total of $1.51. But the potential pool ...

On a late lunch break last Wednesday, Minh On, 32, walked into the TD Bank in Farmingdale with a Ziploc bag and plastic container full of coins. Several minutes later, he walked out with close to $80 ...

In January, Wells Fargo announced it would begin removing coin-counting machines from branches nationwide. Minnesota customers have felt the effects, since Wells Fargo dominates the state banking ...

UPDATE: TD Bank has suspended use of its coin counting machines after performing poorly during more than one news report test. Action News reported on the inaccurate coin counters back in February. A ...

It's supposed to make counting your loose change both convenient and easy, but an investigation conducted by sister station WPVI in Philadelphia is calling into question the accuracy of some coin ...