Omnichannel is a proven strategy, and the jump in adoption over the past decade is a clear signal of its effectiveness in meeting consumers where they are and where they want to engage. “What we think ...

Off-channel communications have topped investment advisors’ list of ongoing compliance concerns, dethroning the SEC’s Marketing Rule, according to new survey report. The 2024 Investment Management ...

FLASH FRIDAY is a weekly content series looking at the past, present and future of capital markets trading and technology. FLASH FRIDAY is sponsored by Instinet, a Nomura company. On Friday, February ...

Addressing employee use of off-channel communications for conducting business was clearly on the minds of compliance officers who responded to Compliance Week’s “Inside the Mind of the CCO” survey, ...

Sixteen firms are collectively on the hook for more than $81 million to settle SEC charges that they failed to preserve off-channel electronic communications. The firms range from broker/dealers to ...

Stifel and Invesco will pay $35 million each to settle SEC charges that the firms failed to properly retain reps’ off-channel electronic communications. Additionally, nine other firms settled similar ...

Most capital markets professionals in the U.S., U.K. and Europe would like to consolidate all their communications channels into a single platform to simplify correspondence, minimize security risks ...

Customers want personalized, branded and secure interactions from companies they buy from. In this VB Spotlight event, learn why your app is a powerful communication channel, how to integrate it ...