If you've ever tried filing a complaint with the U.S. Department of Transportation (DOT) after a trip went sideways, you know the drill: endless forms, confusing portals, and radio silence for ...

New measures to raise altitudes and alter flight paths will reduce helicopter noise in northern Virginia over residential areas. U.S. Rep. Don Beyer of Virginia announced the new measures with ...

An Army helicopter flies over Boundary Channel near the Pentagon (staff photo by Jay Westcott) Arlington County and neighboring jurisdictions are taking over ownership of a complaint system for ...

The effort involves a half-dozen federal agencies and is intended to smooth the GI Bill process for veterans and dependents. Multiple agencies have combined forces to create an online venue addressing ...

SAN FRANCISCO (KRON) — The San Francisco Sheriff’s Office just made it a lot easier for disgruntled residents to lodge complaints against its employees. On Monday, The San Francisco Office of the ...

Incoming California State University Chancellor Mildred García has said she wants to prioritize accountability when she takes over operations of the 23-campus system. Good. She and other top ...

PORTLAND, Ore. (KOIN) – Some Portland property owners in underserved and gentrified communities are facing disproportionate amounts of property complaints from neighbors, and liens from the city ...

TACOMA, Wash. — South Sound 911 is expanding its fireworks reporting system as western Washington prepares for 4th of July celebrations. Lakewood, South Prairie and unincorporated Pierce County ...