Cable and internet company Spectrum is telling the state that it is closing a customer service operation in Columbus and that 175 workers will lose their jobs as a result. The cuts will start Aug. 15, ...

WYFF News 4 is continuing to get calls and emails asking about Spectrum service in different parts of our area. We reached out to Spectrum on Monday morning with a few questions about restoration ...

An improved customer experience, product and service enhancements, and faster and more reliable service with added value have driven meaningful improvements in customer satisfaction scores as measured ...