Anything that you do well is worth doing better over time. The term "continuous improvement" describes a process practiced by quality engineers but it speaks to something that every conscientious ...

Andreas Eschbach is the founder and CEO of eschbach, a software company that helps production teams work smarter and enhance collaboration. Within the process industry, the chemical and pharmaceutical ...

When leaders cultivate a culture rooted in mutual respect and autonomy, CI transitions from a best-practice initiative to a ...

“A place for everything and everything in its place” is a maxim that’s familiar to most of us. What you might not know is that more than just an old saying, it’s also another way of expressing the ...

I’m sure most of you reading this have at some point in your career heard the term Gemba and its translation to “the real place.” I like to think of it as simply where work occurs. The Gemba walk ...

Through 35-plus years, Voigt has been in organizations where people didn’t like to talk about problems. There was an active culture focused on not talking about what was wrong. “To me, one of the most ...

While Lean principles have been known and applied in a variety of manufacturing processes, the applications in product development have been slower to come. Several companies have also applied Lean to ...

The higher education accreditation system relies on infrequent, resource-intensive reviews that occur every five to 10 years, often creating lags in identifying and addressing quality concerns at ...

HONOLULU -- For Regional Health Command-Pacific's Office of Strategy and Innovation, fiscal year 2016 was a tremendous year. The team reinvigorated continuous process improvement capabilities and Lean ...

The Interactive Customer Evaluation system is a Department of Defense web-based program that allows customers to provide feedback on services offered at Fort Novosel and is a driver for continuous ...