Sales engagement has emerged as a fundamental pillar for businesses striving to excel in today's fiercely competitive marketplace. To achieve meaningful outcomes, organizations require technologies ...

The best CRM software is generalized sales tools that allow businesses of all sizes to manage and track customer interactions and streamline processes. The software offers a mix of core and advanced ...

The customer relationship management (CRM) software market is on an impressive growth trajectory, with projections indicating a leap to over $48 billion in revenue by the end of 2024. This upward ...

Quarterly earnings results are a good time to check in on a company’s progress, especially compared to its peers in the same ...

Call center representatives use CRM software specifically designed for contact or help centers. These platforms host all customer information, including contact information, interaction history, ...

The end of the earnings season is always a good time to take a step back and see who shined (and who not so much). Let’s take ...

Megan Cerullo is a New York-based reporter for CBS MoneyWatch covering small business, workplace, health care, consumer spending and personal finance topics. She regularly appears on CBS News 24/7 to ...

ZenaTech (ZENA) announces the promotion of several team members in the sales, customer support, and administration areas of its ZenaDrone drone business division, and its enterprise SaaS software ...