Supply chains have typically been quiet enablers, optimized for cost, consistency, and scale. But in today’s volatile world, supply chains must no longer be designed solely for efficiency; they must ...
In supply chain management, AI is transforming how businesses forecast demand, plan supply, manage inventory and optimize ...
As companies continue to figure out the best ways to meet consumers’ evolving demands and expectations, customer service has become a focal point of supply chain operations. Technological innovations ...
Consistently providing a high level of customer service and support is proven to establish trust and build long-term business relationships. In fact, DDC FPO's 2024 Customer Service Trends report ...
Personalization isn’t just for B2C anymore. While consumer brands have long mastered the art of tailoring experiences, B2B players are now facing rising expectations from their customers and partners ...
Supermarket shoppers across the U.K. are all too familiar with empty shelves when disruption strikes. Whether it was the ...
Analyst Insight: The consumer products industry is exploring new distribution models, including direct-to-customer (DTC) shipments from manufacturing facilities to customer warehouses. Traditionally, ...
OTTAWA, Ontario--(BUSINESS WIRE)--Kinaxis® (TSX:KXS), a global leader in end-to-end supply chain orchestration, today launched the industry’s first-ever Supply Chain Orchestration (SCO) Maturity Model ...
We're excited to share the 2025 Warehouse Automation & Order Fulfillment Study, a brand-new research brief developed by Peerless Media Research in… Most supply chains are still catching up to ...
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