Emotional empathy is the capacity to feel what another person is feeling, creating a deeper emotional connection. A good ...

The art of proper questioning has become lost in today's world, resulting in poorer decision-making. Great listeners know to avoid making assumptions, instead using powerful questions to understand ...

When I first became a manager, I was advised by a trusted mentor–“Above all else, make the time to listen to your staff.” Whether over a cup of coffee, a designated “open-door” policy, or whatever ...

A recently published study of 2,171 participants found that those folks who reported having a reliable listener in their life also demonstrated greater cognitive resilience. In other words, people who ...

Here’s how to let a friend or colleague know that you are listening to them and truly care. How can you become a better listener? It’s not enough to hear what someone else is saying and take it in.

When someone is navigating a difficult period, the immediate impulse is often to offer solutions. However, taking a moment to pause and truly listen can frequently prove more beneficial. This vital ...

Last week's feature focused on communication skills and their importance in the workplace. This week's feature is about the other side of communication-listening skills. Hearing is the physical ...

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How can you become a better listener? It’s not enough to hear what someone else is saying and take it in. You also need to make them feel heard, and that you empathize with what they’re going through.