Medicare Advantage customer service supports a less healthy, higher-need population, indicating that it should be designed and staffed to effectively serve complex, high-need patients. Objectives: To ...

According to the Beryl Institute, patient experience is the sum of all interactions, shaped by an organization’s culture, that influences patient perceptions across the continuum of care. During a May ...

One thing that has not changed is providers’ desire to provide excellent patient care and service, and patients’ need to feel comfortable and well cared-for in the ambulatory environment. It is also ...

Practices with five-star customer service have a great advantage, as they can differentiate themselves from all others. This makes it easier to attract new patients, acquire excellent reviews, ...

*Refers to the latest 2 years of stltoday.com stories. Cancel anytime. At a customer service workshop on Nov. 27, Jefferson Memorial Hospital recognized its nominees for five national awards presented ...

The Inpatient Pain Service provides in-hospital consults for patients with acute pain (sudden, often temporary), along with anesthesia and pain management services for patients undergoing surgery at ...

Your customer service department is responsible for maintaining customer satisfaction, helping to retain customers and assisting in generating repeat revenue for the company. Customer service training ...

OMAHA, Neb., July 21, 2025 /PRNewswire/ -- Omaha-based healthcare company Fusion received a Merit Award for the company's dedication to excellent customer service. The company's Customer Experience ...

Customer satisfaction should be the No. 1 priority for all business owners. Putting your customers at the heart of your business is key to running a profitable and successful enterprise. You can have ...

GRAND RAPIDS, Mich. — My Community Dental Centers (MCDC) is a non-profit 501(c)3 corporation, established in 2006, dedicated to providing dental services to Medicaid enrollees and low-income, ...