Front desk employees can be essential to the success of a business. These employees are the first that a customer encounters upon entry into your business, so it is essential that your employees ...

Thumbtack today launched Front Desk, a concierge service for small business owners. "Today, our Front Desk team responds to inquiries in two minutes, which means customers are finding help faster than ...

If you're looking to automate your help desk look no further than these 10 popular help desk ticket tools that can help you create a more streamlined customer service experience. Help desk software is ...