General Motors and its subsidiary OnStar are banned from selling customer geolocation and driving behavior data for five years, the Federal Trade Commission announced Thursday. For example, one ...
Owner notification letters are expected to be mailed on Dec. 23. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at ...
General Motors has created a dedicated team of customer service agents whose sole job is to track down company and product mentions, good and bad, in the social-mediasphere.
GM sold precise driver data collected through OnStar and a discontinued feature called Smart Driver. The information could have hiked insurance rates.