Workplace small talk: Big career benefits in five steps

Small talk is a bit of a misnomer. While it's defined as polite conversation about unimportant matters, it's an important ...
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Best of How To: Make Small Talk

It’s from season four, How to Talk to People, and is called “ How to Make Small Talk.” Take a listen as former host Julie Beck and producer Becca Rashid talk with experts, from hairstylists to ...

To avoid 'awkward, superficial' small talk, make one little change, says communication expert

Small talk often gets a bad rap. It can feel awkward, superficial and pointless at times — if you're doing it wrong. But it's ...