If you’re looking to improve your skill set and add Project Management certifications to your resume, we’ve got a deal running in the HotHardware Shop you’ll want to check out. An ITIL with Project ...

HR professionals have made good use of best practice methodologies to help develop high performing organisations. ITIL has played a key role in providing a framework for effective service delivery, ...

Heading up a successful project isn’t just about finding a safe middle path and sticking to it. A great leader knows how to take seemingly disparate ideas and bring all elements together behind agreed ...

Thank you for your response to my last question (“Excluded from an ITIL project,” Advice Line, 7/23/2008). Some more information might help clarify my situation. We’re in a very tight budget cycle.

Bill Willis was looking for a better way to talk with his customers. As deputy CIO of North Carolina, he needed to know if his organization was doing a good job serving IT users in state government ...

Lou Hunnebeck, vice president for the ITIL training and consulting firm, Third Sky discusses v3, how ITIL saves money, vendor marketing ploys and ITIL certifications in a Network World chat ...

Job Description: This person is in charge of implementing Information Technology Infrastructure Library (ITIL) policies, concepts and processes for managing IT services. ITIL impacts the management of ...

Read complete transcript of the discussion. Find it on iTunes/iPod. Learn more. Sponsor: LogLogic. Implementing best practices from the the Information Technology Infrastructure Library (ITIL) has ...

RESTON, Va.--(BUSINESS WIRE)--Learning Tree International, Inc. (NASDAQ: LTRE) today announced the introduction of its training schedule in three new locations in Belgium and Germany: Brussels, ...

With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...