Forbes

Call Authentication: The Push To Restore Customer Trust

The Federal Trade Commission (FTC) recently issued its "Top Scams of 2024" update, and the results aren't promising. Consumers lost about $1.9 billion to fraud through phone calls, texts or emails ...
JD Supra

FCC Rulemaking Targets the Non-IP Caller ID Authentication Gap

In a move designed to close a gap in its robocall mitigation efforts, the Federal Communications Commission (FCC or Commission) adopted a Notice of Proposed Rulemaking (NPRM) at its April 29 Open ...
Morningstar

Keeper Security Calls for Action: Week Three of Cybersecurity Action Month Spotlights the Importance of Enabling Multi-Factor Authentication

Strong authentication practices, such as using unique passwords and implementing MFA, are essential for enhancing online security and mitigating cyber risks. MFA adds a critical extra layer of ...
Insurancenewsnet.com

Patent Issued for Methods and systems for authenticating a user on a call (USPTO 11196857): United Services Automobile Association

For example, customers may call to request a status of a financial account or insurance claim. Before any information is provided, the caller may be asked to provide authenticating information, ...