Which insurance companies made consumers the least happy in 2024? American Bankers Insurance most angered homeowners last year, and Infinity Insurance, an affiliate of Kemper, earned the worst rating ...

TALLAHASSEE — In an extraordinary criticism of one state agency by another, Florida’s Office of Insurance Regulation told legislators that a department led by then-Chief Financial Officer Jimmy ...

Consumer complaints against CURE Auto Insurance have jumped, again. From 2023 to 2024, complaints skyrocketed by nearly 50%. That’s a big jump, but what’s even more alarming is that this 50% increase ...

In 2024 and 2025, DFR reported to the Legislature that its intent was to answer and close consumer complaints within 30 days.

Which? is making a super-complaint to the City regulator over its concerns about “serious failings” in the home and travel insurance markets. The consumer champion said it is focusing on these two ...

Tesla has been hit with an enforcement action by California’s Department of Insurance (CDI) for routinely denying or delaying customer claims despite years of warnings from the state regulator, ...

A lack of regulatory oversight of Michigan car insurance companies allows insurers to cancel a driver's policy even after getting motorists to surrender their vehicles under the guise of a claim being ...

Based on responses from thousands of policyholders about their homeowners' insurance policies, Consumer Reports puts its ...