As HR professionals and corporate leaders plan for the future of their workplaces, a nationwide study by GE and global polling firm Ipsos found one pressing challenge — the disconnect between senior ...

One in four leaders have admitted that they don't want to hire today's entry-level employees because they don't think they're ready for work, according to a new poll. The poll, conducted by General ...

Both large and small IT shops can benefit from using a call level plan to improve staff productivity and user satisfaction. To help you create such a plan, we've developed a sample call level chart ...

No matter what your organization's current structure looks like, it's wise for top-level leaders to always be thinking about the next generation of managers. Whether you're grooming someone to replace ...