Bob is a service technician who is well trained and nationally certified. However, he sometimes suffers from the same confusion that all technicians occasionally do — the facts that he gathers may or ...

Bob and Tim are discussing the job that they are about to start. They are at a residence and the system has a blown low-voltage fuse. Tim said, “Let’s just change the fuse and try it and see if the ...

These days, homeowners are clamoring for pendants that hang from the ceiling, moody undercabinet lighting, recessed lighting and outdoor path lights that illuminate the edge of the front walk. Of ...