“Humana is committed to helping our members achieve their best health by ensuring high quality of care, improved clinical outcomes that are patient-centered, and strong customer service,” said Alan ...
The Centers for Medicare & Medicaid Services launched several updates to Medicare.gov on Wednesday that make it easier for millions of users to compare and select health and drug coverage and find ...
Do you ever have questions about your Medicare? There’s a terrific program in your community that can help. It’s called the State Health Insurance Assistance Program, or SHIP. If you’re eligible for ...
2024 SEP 05 (NewsRx) -- By a News Reporter-Staff News Editor at Health Policy and Law Daily-- Researchers detail new data in Insurance. According to news reporting originating in Santa Monica, ...
Longer hold times and recontacts can be a costly misstep for your brand. In fact, First Call Resolution is a golden KPI as it reduces operating costs and improves CSAT, loyalty, advocacy and revenues.
TAMPA, Fla.--(BUSINESS WIRE)-- Humana (NYSE: HUM), Florida’s largest Medicare health plan contractor, today announced plans to add another 200 positions to its fulltime workforce at its national ...
Independence Blue Cross's Medicare Advantage plans received 4 out of 5 stars from CMS for 2026, excelling in customer service and preventive care. The CMS Star Rating Program evaluates plans on up to ...
Right now we are close to the end of the Medicare Annual Enrollment Period, or AEP. After December 7, 2025, seniors can no ...
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