The Reading Area Water Authority and Berks County officials recently discovered a water meter in the county services center that apparently has gone unread for decades. The meter has racked up about ...

JACKSON -- To help keep meter readers safe on the job and lessen the possibility of contact with aggressive dogs, Consumers Energy has revised its policy for customers with dogs. "We continue to see ...

In an effort to streamline operations and improve accuracy, two of Pittsburgh's largest natural gas companies have recently announced plans to outsource portions of their meter-reading functions. Both ...

On any water or electricity company website, it is normal to find customers lamenting about receiving erroneous bills that sometimes end up being very costly. But some customers don’t complain, ...