As companies expand their AI agent fleets, they’re discovering that managing them presents a new set of challenges. Microsoft aims to address those issues with Agent 365, a platform it launched at ...
Microsoft has unveiled a host of new tools for businesses to get to grips with all their AI agents. At Microsoft Ignite 2025, the company launched Microsoft Agent 365 platform, which will make it ...
Microsoft didn’t treat Ignite 2025 as a routine product showcase. The event marked a turning point in how the company wants enterprises to think about customer experience (CX): not as a set of tools, ...