Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Since the digital revolution, content moderation has typically ...

The UK Information Commissioner’s Office (ICO) issued guidance on content moderation technologies and processes for the first time (the Guidance). In its press release on 16 February 2024, the ICO ...

Now, she’s vice president of trust and safety at WebPurify, a content moderation service provider that works with businesses to help ensure the content people post on their sites follows the rules.

A University of Queensland study has shown large language models (LLMs) used in AI content moderation may be prone to subtle ...

BRUSSELS — The European Commission said on Friday it was stepping up its investigation into whether Elon Musk’s social media network X breached EU rules on content moderation with requests for ...

Meta did not want to mistakenly penalize top brands and risk advertising dollars, so it designated some advertisers as exempt from its content-moderation process to prevent its multibillion-dollar ad ...

Whether from the White House or a neighbor in your Facebook community group, a request to remove a Facebook post can prompt accusations of censorship or misinformation, or even become a meme. But does ...

As Congress has largely stayed at a standstill over internet policy, the Supreme Court will hear arguments Monday in cases that could shake up a broad swath of the online landscape and define how ...

The Supreme Court sent back to lower courts Monday two challenges to Florida and Texas laws regulating social media platforms, deciding that the judges had to better define the stakes of free-speech ...