LONDON--(BUSINESS WIRE)--A well-known customer intelligence company, Infiniti Research, has announced the completion of their recent article on an introduction to customer need analysis. Identifying ...

Introduction to Customer Discovery training provides entrepreneurs an opportunity to learn about customer discovery interview process and business model design. The customer interview process is one ...

Customer benefits are the key to understanding how competition effects companies. When a company segments the market by means other than how its products or services benefit its customers, it is ...

CINCINNATI and REDMOND, Wash. — January 7, 2019 — The Kroger Co. (NYSE: KR) and Microsoft Corp. (Nasdaq: MSFT) today announced a collaboration to redefine the customer experience using Kroger ...

Network externality is an important consideration in many high-technology product markets. In these markets, consumers' expectations about the future installed base and the resultant externality ...

There has been a rapid shift in the way executive teams view the supply chain value proposition. In the past, organizations on the tactical advantage of transactional processes that cut the cost of ...

Managing an online reputation is imperative to growing a business. Knowing your company’s weak points is important so you know where to focus your attention, but who is going to tell you? The obvious ...