If you've tried to order McDonald's ice cream, you were probably told the machine was broken. Find out what employees say is ...

Every few weeks, usually at night, I have a sudden craving for vanilla soft serve from McDonald’s. But just as I start to fantasize about the immaculate, snow-white swirl, I remember the futility of ...

You order a soda at your favorite restaurant and watch them scoop ice into your cup. Looks clean enough, right? The ice is frozen, it’s cold, bacteria can’t possibly survive in there. Except health ...

Pink slime/black mold build up was present on the deflector plate of ice machine. The facility must clean and sanitize the ice machine according to manufacture instructions on a more routine basis to ...

If you buy something from a link, Vox Media may earn a commission. See our ethics statement. Hilary Pollack is the deputy editor at Eater. She has more than 15 years of experience in culture ...