Today, we’d like to talk about how Session Initiation Protocol can bring the call center a greater variety of ways to communicate. SIP, as readers may recall, has three important advantages over H.323 ...
We are becoming less and less dependent on mobile networks. You can get a data signal almost everywhere that you can get a mobile signal and most of us are around WiFi most of the time anyway.
The focus shouldn't be on WebRTC vs. SIP, but on how to best complement the power and importance of one with the other. Over the past weeks and months, I've had a number of people ask me if WebRTC is ...
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