The deal will let Salesforce ingest and analyze unstructured data from Zoom, Google Meet, and other third‑party channels, automating sales workflows and reducing reliance on manual CRM updates, ...

Salesforce Inc. today unveiled major updates to its Slack platform that brings artificial intelligence agents closer to where people work by making the platform into a unified conversational interface ...

Salesforce is taking advantage of the hype from Dreamforce 2024 to launch some new AI features for a platform it acquired three years ago: Slack. Slack was acquired by Salesforce in 2021, with lofty ...

This language acknowledges a shift in how agentic AI capabilities – digital labor – is discussed and reflects Salesforce’s own pivot to the agentic enterprise, where people use AI agents to get work ...

Salesforce co-founder Parker Harris wants to more tightly integrate Slack after the $27 billion acquisition, which closed in 2021. Harris became Slack's technology chief in January after months of ...

The General Services Administration announced Monday that Salesforce, which purchased Slack Technologies in 2021, will offer a temporary price reduction of 90% for the Slack Enterprise Grid ...

When Slack was acquired by Salesforce in July 2021 for nearly $28bn, the smart money said that Slack would slide into obscurity. After all, Slack was a second-tier player in the team collaboration ...