SAN FRANCISCO - Two San Francisco tech giants headquartered about a block away from each other are joining forces. Cloud software pioneer Salesforce.com is buying work-chatting service Slack for $27.7 ...
Salesforce today announced new AI-powered automation and digital channel technologies for Service Cloud to power features for service agents and customers. The first set of tools aims to predict, ...
Enterprise CRM and software-as-a-service provider Salesforce.com has launched Service Cloud 3, which integrates several social-oriented elements in order to help companies capitalise on the ...
Service leaders will be able to predict customer demand and organize their workforce to staff the right agents with the right skills at the right time -- all on the world's #1 CRM SAN FRANCISCO, Dec.
Salesforce clients will be able to exchange Slack messages with a ChatGPT chatbot that can show data from Salesforce. New tools drawing on OpenAI models can write customer service responses and ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results