Joining us on the latest episode of Service Drive is John Fairchild to share key strategies on turning service frustrations into loyalty.

Auto dealership service advisers and technicians are not communicating well and it costs dealerships money, according to survey data from global research and consulting firm Ducker Carlisle. Resolving ...

Car dealerships are notorious money pits. Plenty of social media posts uploaded online detail the possible scams associated with them, along with revelations from workers themselves on how folks can ...

The Justices should have a relaxing moment with Encino Motorcars v. Navarro, next week’s dispute under the Fair Labor Standards Act (FLSA), one of the simplest cases of the entire Term. The FLSA, as ...

Nobody likes taking their car in for service, but Porsche and Subaru owners dislike it the least. Those brands earned the top spots in the premium and mass-market segments, respectively, in the 2025 J ...