In what appears to be a direct response to anti-competition claims raised in the ongoing FCC v. John Deere Right to Repair lawsuit, the equipment manufacturer has released an updated digital service ...

Registering your Ridgid tools is easy and straightforward, and eligible products can benefit from free servicing with a ...

ServiceTitan introduces AI-powered tools and Atlas, an advanced virtual assistant designed to automate contractor back-office ...

Simpro and D-Tools have formed a strategic partnership aimed at enriching the landscape of trade service tools and operations. According to SImpro, the collaboration marks a significant milestone in ...

Timely replies and human-centered support on social media aren't optional anymore – they're expected. Here’s what brands need to know to get it right. Every tweet, direct message, and comment holds ...

The Pennsylvania Turnpike announced its newest tool, intended to make customer service easier to connect with the turnpike.

In an effort to improve its dealer operations and win back business from independent mechanics, GM has partnered with Vehlo, which offers the Dealerlogix communication platform service intended to ...

In the search for savings and efficiency in federal spending, the Pentagon, with its nearly $1 trillion budget and $4.1 trillion in assets, is too big to overlook. While Republicans and Democrats ...