Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency’s telephone customer service can “suck.” “We need to show how bad we suck on ...

Starting on March 31, the Social Security Administration will change how it processes requests. According to a March 18 announcement, the agency will no longer allow individuals to file for benefits ...

The Social Security Administration (SSA) recently announced the implementation of enhanced fraud prevention tools for claims filed over the telephone, further modernizing the agency’s services and ...

Social Security is well-known as a supplemental retirement income program for Americans, but it also provides benefits to disabled workers, spouses and dependents. The numbers behind the Social ...

(CNN) — Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency’s telephone customer service can “suck.” (CNN) — Social Security’s ...