(CNN) — As Social Security Commissioner Frank Bisignano tells it, callers only had to wait an average of 8 minutes to speak to an agent on the phone in July. (CNN) — As Social Security Commissioner ...
Millions of Americans rely on Social Security benefits to help cover everyday expenses. This includes not only retirees but also individuals with disabilities and those receiving Supplemental Security ...
As Social Security Commissioner Frank Bisignano tells it, callers only had to wait an average of 8 minutes to speak to an agent on the phone in July. “We had a bold goal of single-digit wait time on ...