Issuing veterans’ benefits claims and even simply supplying a citizen with a building permit or license shouldn’t be enormously time-consuming processes that frustrate everyone involved. Unfortunately ...

The city of Santa Monica’s push to streamline and digitize services has powered a major shift in the way the local government operates — and there is even more to come, the CIO says. When Joseph ...

Experts discussed tech’s future in government at City & State’s Government Modernization Summit Thursday, touching upon a range of topics from streamlining services with centralized systems to ...

Add Yahoo as a preferred source to see more of our stories on Google. New laws which went into effect Oct. 1, will streamline services and improve customer experience at the Maryland Department of ...

Streamlining operations in the insurance industry can significantly enhance productivity and customer satisfaction. A ...

The Coshocton city and county health departments are merging into the Coshocton County Health District. Agreements were signed Thursday at city hall. Residents should see little changes in services ...

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Delaware Governor John Carney signed his fifth executive order on Tuesday, reestablishing the Family Services Cabinet Council to help coordinate available services for families in need. The council ...