Data shows that holiday tipping is down slightly and amounts are mostly flat. Here’s a look at who is getting tips for the ...

NEW YORK (WABC) -- A new survey by Bankrate has found an interesting trend among consumers when it comes to tipping: two-thirds of Americans view tipping negatively now, according to the survey.

Survey begging, driven by the pursuit of positive customer feedback, is the bane of the customer experience. We've all encountered it, whether it's servers saying they'll lose shifts if they don't get ...

Subscribe to Marlin magazine and get a year of highly collectible, keepsake editions – plus access to the digital edition and archives. Sign up for the free Marlin email newsletter. Perhaps the most ...

For the past 11 years, Agili has conducted an annual client survey as a way to obtain valuable client insights and help us chart our path forward. Over time, we have observed an additional, somewhat ...

These key best practices, buying factors, and recommendations will help you evaluate online survey tools and script an effective survey that resonates with respondents. Surveys are one of a business's ...

If you're not soliciting customer feedback via e-mail, you should be. As research firm MarketingSherpa recently reported, e-mail surveys offer easy tracking, rapid response, and instant reporting.

It can be tough to set up a survey. After all, there are many factors that prevent or encourage customers to share their experiences. Our experts at MaritzCX have pinpointed the tips and best ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

Preparing for an accreditation survey provides healthcare organizations with an opportunity to improve and expand their policies and procedures to strengthen the quality of care delivered. By meeting ...

Here's how properly executed site surveys can make for better performing Wi-Fi networks by dealing with potential frequency conflicts, blocked signals and more. Wi-Fi can be fickle. The RF signals and ...