Another round of AI-driven restructuring has hit the technology industry, with Uber Technologies announcing that it is cutting 10 per cent of jobs in its customer service operations. This as per the ...

Uber is cutting 10% of its customer service workforce to simplify operations and embrace AI, Bloomberg first reported Wednesday. In addition to the cuts to its community operations team, the ...

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Uber is cutting customer service jobs, and it's putting the reason in writing: robots, or, as we have come to know them, artificial intelligence. The ride-hailing company is laying off roughly 10% of ...

Uber has announced sweeping layoffs, the latest tech giant to make a cull of employees in favor of AI. The company laid off 10 percent of its customer service department Wednesday to "simplify ...

The company laid off 10 percent of its customer service department Wednesday to “simplify operations, strengthen in-person collaboration, and continue to embrace AI,” a company spokesperson toldYahoo ...