As their small businesses grow, most business owners reach a point where they consider investing in customer relationship management (CRM) software. At the most basic level, a CRM solution can help ...

Apptivo offers a comprehensive suite of tools for contact management, lead tracking, opportunity management, and sales ...

SAP AG has acquired Praxis Software Solutions and will integrate the company's Web-based CRM and e-commerce capabilities into SAP Business One, which targets small and midsized companies. Processing ...

Part 1 of this series on getting started with CRM addresses factors to consider when deciding whether the time is right to take the plunge.Part 2 offers advice on how to choose the right CRM tool.Part ...

Salespeople now can download e-mails in Outlook into Upshot while online, including attachments. Based on an e-mail address, the e-mail is directed to the correct customer account within Upshot.

Lawry Matteson is writer and content supplier for webCRM – a company providing web-based CRM SaaS solutions since 2002, and he likes discussing and writing on latest CRM provider or product reviews, ...