Like Jeff Bezos and Jensen Huang, Cisco’s chief product officer Jeetu Patel started his career in the service industry—and he ...
Salesforce has cut 4,000 customer support jobs and replaced them with artificial intelligence (AI) agents, CEO Marc Benioff said recently. Benioff made the comments while discussing how the new ...
Discord claims that the attackers are circulating inaccurate information about the breach of a customer service provider as ...
Macy's CEO Tony Spring said he reads "every customer note" to help with improvements in stores and product offerings.
One report says, citing the hackers who took credit for the breach, that 18 million customer records were stolen from ...