The scenario would always play out the same way. With your normal analog desk phone, you would place a call to speak to someone in another organisation, normally one in the financial sector with more ...

‘Securing Cisco IP Telephony Networks’ Excerpt This excerpt is from Chapter 1, “What Is IP Telephony Security and Why Do You Need It?” and is intended to provide you with an introduction to the world ...

Network World embarks on its first Technology Tour of the year later this month, “Voice over IP: IP Telephony from Dollar One to Dollars Won.” Keynoting the seminars will be Network World columnist ...

Businesses are failing to secure their IP telephony networks because of a lack of knowledge, according to one veteran VoIP engineer. Eric Vyncke, author of LAN switch security: What hackers know about ...

The codes and commands used to establish and terminate a phone call over an IP network. The protocol supports such features as conference calling, call waiting and call transfer. The primary IP ...

Over the past few years, the callcenter industry has seen a conversion from closed proprietary solutions to a more open, standardsbased environment. Many believe this year will result in modest growth ...

You’ve studied the promising return on investment for IP telephony and researched vendor solutions that appear to fit your company’s needs. If you’ve done your homework, you also know that merging ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

There’s no doubt that Microsoft could enter the IP telephony market. But why would the software giant want to enter an area so foreign to its core business? Well, the answer is IP telephony is moving ...

A recent survey of 200 enterprise customers conducted by InfoTech found 55 percent had implemented IP telephony at one or more sites. "Clearly, a high percentage of businesses believe IP telephony is ...

I responded that the core IP Telephony System (IPTS), the current moniker for a PBX, is still a vital component of any customer's enterprise communications network and that VoiceCon needs to offer ...

Robin Gareiss of Nemertes Research was kind enough to give me a peek at the slides from which she'll be drawing her talk for this Friday's VoiceCon Webinar (register here), and one thing I'm really ...