In addition to asking open-ended questions and avoiding boomerasking, the right way to small talk is to reframe it. Stop ...

In January, a survey of 2,000 working adults in the U.K. found that 40% of Gen Z struggle with light conversation at work, ...

Most people think the secret to small talk is being clever, charming, or outgoing. But the truth is far simpler—and much more ...

A close-up of a barista making a delicious latte coffee with milk. “Maybe it’s just a midwestern thing, but can we please stop having the cashiers ask intrusive questions to the patrons as they check ...

I still remember the early days of my career, when the idea of walking into a networking event or grabbing lunch with a new contact made me sweat. Not because I didn’t like people. I just didn’t want ...

Whenever my cappuccino is served quickly — something that usually happens at Dunkin' and Starbucks — I approach the servers and say in Spanish or English, “I have a complaint.” They often look puzzled ...

Few people on earth will ever know what it's like to live under the suffocating protection of the Secret Service, which makes the armed guards ripe for observational humor between the two statesmen.