Since its launch, the Apple iPad has defied criticism and claims that it is a mere consumer toy unsuited for legitimate business. Companies of all sizes are embracing–or at least considering embracing ...

This enhanced offering extends Zendesk's mobile strategy by providing the greatest flexibility for customer support agents to easily view, update and manage support requests anytime, from anywhere.

Zendesk has launched a new autonomous support agent that should solve 80% of support issues without human intervention.

NEW YORK, March 03, 2025 (GLOBE NEWSWIRE) -- TransPerfect, the world’s largest provider of language and AI solutions for global business, today announced its new TransPerfect for Zendesk Support App ...

Renowned cybersecurity expert Troy Hunt has launched a public campaign urging Zendesk to implement passkeys as their primary authentication method. Hunt’s campaign arrives as Zendesk recently faced ...

New capabilities boost AI Agents, Employee Service, and CCaaS with smarter automation, better collaboration, and deeper insights - delivering outcomes businesses and customers want SAN FRANCISCO, Oct.

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Zendesk debuted Answer Bot, a conversational addition to the company’s ...