Zoho has added an artificial intelligence (AI)-based virtual assistant to its customer relationship management (CRM) tool. The new feature, Zoho Intelligent Assistant (or Zia), is an automation engine ...

PLEASANTON, Calif.--(BUSINESS WIRE)--Zoho today unveiled Zia, the new Zoho CRM intelligent sales assistant, powered by AI, that detects anomalies, suggests workflows and macros, and advises ...

Zoho is advancing its ambitions to become an "operating system for business" with the addition of artificial intelligence (AI) and sales process automation to its enterprise software suite. The ...

The company’s Zia AI assistant is being rolled out in new areas and now provides email ‘sentiment’ analysis to Zoho Desk. Zoho has added AI and analytics features to its CRM suite, part of a drive by ...

Zoho Blueprint In addition to Zia, Zoho also unveiled a new CRM feature that allows sales teams to build custom business processes within the CRM system without having to enter any code or create ...